I had the opportunity to present to a group of Industrial Investors, Industry Analysts, and Industrial OEM leaders recently. The presentation was aimed primarily at an investment audience and outlined their priorities vis-a-vis their Industrial portfolios. I also touch upon how industrial Aftermarket has been the savior for OEMs during recessionary times. Here’s a shorter […]
Author Archives: Vivek Joshi
Key messages: Growth in the new world is going to take different approaches than what worked (and was acceptable) in the past It will require a change of people-process-tools for success While process and tools are “easier” to change, the people aspect of this transformation is extraordinarily important – and hard This is even more […]
When Marc Andreesen famously declared almost a decade ago that “software will eat the world”, he fired a warning shot across the bow of companies in a variety of industries that their life was going to change, in many ways irreversibly. Some sectors moved faster than others, e.g. consumer commerce, financial services, etc. But there […]
We had published a blog about an upcoming recession super-early into the pandemic in March 2020. No one knew what would transpire next at that time, but now we know how events unfolded. We had some advice for Industrials in March 2020 and we are happy that most Industrials had stuck to the suggestions we […]
After years of not investing in their ERP systems, OEMs spent much of 2020 and 2021 embarking on major upgrades, or replacement projects to modernize their core systems with over 26% of prospects and customers telling us that they are in the midst of a multi-year upgrade cycle. After years of not ERP underinvestment, 2020-2022 have […]
Our observations on the trends impacting Industrial OEMs We just spent a few days in Palm Springs participating in the Field Service event. It was nice to hit the event circuit once again post the pandemic. We met many Industrial manufacturers up close and had a chance to get a sense of market sentiment and […]
Over the past many months, I’ve had the privilege and opportunity to speak to many of our customers – but also prospects, investors, and others involved in the industrial manufacturing sector. What I learned from them was eye-opening about their plans for 2022, and the role of data and analytics in their future. Data Data […]
An OEM’s Installed base is its most valuable asset. It has been built over a long time (20+ years), and typically has tens of thousands of machines owned by thousands of customers at thousands of unique locations around the world. These machines get used in harsh environments and require ongoing maintenance, repair, service – and […]
TL;DR World has changed a lot in the last 21 months, and winners and losers have emerged from this crisis While some of these changes were in response to the pandemic, many of them will stick, e.g. hybrid work, less business travel, rapid adoption of e-commerce, etc But the workplace challenges caused by changing customer […]
Ok, hopefully, that headline got your attention! But hear me out, and when I’m done, I think you will agree with my characterization of this important business process. First, let’s get our definitions aligned: Installed Base = customers who have bought machines from you and buy parts, consumables, service, replacement units, upgrades, and modifications, etc […]
