Customer Success

The Trillion Dollar AI & Machine Learning Use-Case You’ve Never Heard Of

Customer Success
The Trillion Dollar AI & Machine Learning Use-Case You’ve Never Heard Of
I recently saw a great video of a panel moderated by my friend and ex-colleague Nadim Hussain from Salesforce.com in… Read More
Data Science
Entytle Process – Part 2
Preliminary Data Analysis In an earlier post, we described the first part of the Entytle process: Data Clean Up. Read More
Customer Success
Turn Dirty Data into Fertile Ground for Sales Insights
Garbage-in garbage-out Our prospects often tell us “Our data is so dirty, we can never get any insights” or “we… Read More
Customer Success
Aftermarket Sales Maturity Model
Over the past 15 months, we’ve had the privilege of meeting with more than 300 leading manufacturers in the US… Read More
Company
A Very Good Sign
Yesterday, they installed the Entytle sign on our headquarters here in Palo Alto, California. It was really cool to drive to work… Read More
Customer Success
The Middle 60
We’ve all learned over the years about Vilfredo Pareto’s famous “80/20” principle. Simply stated, for many events, roughly 80% of… Read More
Data Science
Entytle Process – Part 1
Data Cleanup We are often asked about the processing steps that Entytle customers’ ERP/CRM data undergoes, from the point at… Read More
Customer Success
Proactive. With a Purpose.
We’ve been fortunate over the last couple years to have in-depth discovery meetings with over 300 manufacturers in the US… Read More
Company
Why We Created Entytle
Entytle was born out of frustration with the state of the art (read nonexistent) Aftermarket CRM systems. We couldn’t believe… Read More
Customer Success
Mind the Entitlement Gap
Aftermarket market for accessories, spare parts, consumables and services used in the upkeep or enhancement of an initial equipment purchase Entitlement… Read More
Customer Success
Every Customer is Different
In a recent Quarterly Business Review with a pump-manufacturing customer of ours, the customer success team discussed the fact that… Read More
Customer Success
What Does AI Have to Do with the Aftermarket?
We often get asked: what does AI have to with the Aftermarket? Isn’t the Aftermarket all about Field Service, and… Read More