Associate – Product Operations & User Engagement

Job Description

Product Content Creation:

  1. To be able to create engaging written content for our omni channel user engagement initiatives that span all stages of an end-user journey
  2. Create and maintain product education content on the Entytle Help Center for Entytle products
  3. Align with the release processes of the application and perform necessary activities outlined
  4. Create, maintain and incorporate SOP guidelines of company processes
  5. Able to create training materials for end-users to learn from with ease

Analysis & Reporting:

  1. Create and maintain basic product analytics reports/dashboards on Analytical tools already in place
  2. Identify trends and patterns based on retrospective analysis and user behavioral study
  3. Propose Predictive analysis observations based on user behavioral patterns
  4. Maintain a quantifiable reporting of product adoption trends to the team

Other responsibilities:

  1. Continually work towards optimizing existing processes and methods based on Industry and market standards while also keeping the user’s best interest in mind

Work/Educational Requirements

  • Graduation
  • MBA (preferably Marketing/Sales)
  • Technical & analytical background (nice-to-have but not having this will not make the candidate less qualified)

About Entytle:

Entytle is a global provider of Installed-Base Sales Automation solutions that help B2B manufacturers increase customer loyalty and lifetime value, thus creating customers for life. Entytle has built Entytle Insyghts, an AI-powered platform that enables customers to assemble data from multiple, siloed systems, and processes that data to identify usage patterns and customer segments, deliver opportunities for parts and services sales, and drive aftermarket revenue growth. Founded in 2014, the company is based out of Austin, TX, with a growing office in Pune, India.

Job Category: Associate- Product Operations & User Engagement
Job Type: Full Time
Job Location: Pune,India

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